Domiciliary Care Service
We aim to provide a high standard of home care that will enable individuals to live safely and comfortably in their own home, whilst maintaining dignity and privacy. We provide a range of live-in and visiting care services to clients across South Wales. Our service is available to the elderly infirm, and individuals above the age of 18.
Our services are available 7 days a week, every week of the year. We are happy to assist on a temporary, intermittent or a long-term basis. CarsonCare supports people with a wide range of challenges and living situations. A full assessment will be carried out by one of our qualified managers to ensure nothing is missed and that the resulting care package fully meets all care needs. We provide packages of care which start from a minimum of 6 hours a day to 24-hour continuous care.
Our trained care support workers provide a wide variety of services, as required, to meet the needs of individual clients. Some of the conditions we care for:
- Dementia
- General elderly infirm
- Parkinson’s
- Stroke
- Brain injury
- Down Syndrome
- Learning Disabilities
- Motor Neurone Disease
- Mental Illness (including Schizophrenia, Bipolar Affective Disorder, Depression)
- Complex care needs
- General convalescence
We promote the Reablement model as following:
- Support our clients to access assistive technology, such as aids, adaptations and telecare
- Raise awareness on accessing social capital
- Access and promote leisure facilities
- Promote and support access to employment and voluntary work
- Promote choice and control
- Promote our clients’ wellbeing
Quality assurance
CarsonCare is committed to providing quality services to all our clients and staff. We are committed to continuously improve the quality of our service. The agency has a comprehensive Quality Assurance Policy, which is constantly under review and revision. An important part of our approach to quality assurance is to obtain the views and feedback from all our stakeholders, particularly those of clients and their representatives, and our staff.
Why Choose Us
24/7/365 Service Availability
Our team of dedicated staff are ready to take your call at any time of the day, any day of the year.
Quality staff
We pay particular attention to recruit and retain quality staff. Are provide all our staff with in-house training and career development.
Last minute cover
Our extensive pool of thoroughly vetted staff affords us the capacity to cover shifts at the last minute.
No Hidden Charges
We pride ourselves in providing a transparent and honest service. Our fee structure is clearly outlined. This and all our literature may be made available in the Welsh language is so preferred.
Single Point of Contact (SPOC)
You will be allocated a consultant who will manage your case.
Efficient and Responsive Service
Efficient and Responsive Service